What I do
Insurance-focused consulting
From policy admin and claims to data quality and regulated go-lives, I bring structure, clarity, and delivery momentum.
Policy & Underwriting
Policy admin modernization
I shape requirements, map processes (BPMN), and coordinate releases for core systems-reducing defects and change risk.
Claims
Claims & FNOL digitization
I simplify claims intake and triage, integrate vendors, and improve cycle times with pragmatic workflows and QA gates.
Regulatory
Compliance-ready delivery
I align delivery with regulatory timelines (e.g., pricing changes, disclosures), define go-live criteria, and manage sign-offs.
Data
Data quality & corrections
I maintain data integrity across products-up to writing PL/SQL correction scripts and coordinating annual indexations.
Release
Release & QA governance
I implement predictable release cycles, UAT management, and defect triage-so go-lives are boring (the good kind).
Vendors
Vendor & RFP support
I evaluate RFPs, manage suppliers, and negotiate scope to keep delivery aligned with business outcomes.
How I work
Lightweight rituals, clear artefacts, strong stakeholder alignment, tailored to your context.
1
Discover
Stakeholder interviews, process maps, requirements (user stories & acceptance criteria), and risk/dependency scan.
2
Design
Delivery plan, milestones, QA gates, and release strategy. I keep the teams aligned and the scope realistic.
3
Deliver
Hands-on issue tracking, cross-team orchestration, UAT and go-live readiness, and clean handover.